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Delivery & Shipping

 
What is the price of shipping?

We offer FREE SHIPPING when you spend 100 or more world-wide!

For orders below 100 shipping costs:

Australia | from AUD $7 

Asia | from USD $9.85

Canada | from CAD $12.20

Europe | from € 10.85

New Zealand | from NZD 9.11

Pasific Island | from USD $10.78

United Kingdom & Ireland | from £8.23

United States of America | from USD $8.73

World Wide | from USD $14.30

How long will it take to receive my order?

 

  • USA and Canada | 2-18 business days
  • Australia | 2-11 business days
  • UK | 14-28 business days
  • New Zealand  | 10-20 business days
  • North America, Asia, Pacific | 14-28 business days
  • Europe | 14 business days
  • Rest of the world | 14-30 business days

Please note due to COVID-19 there can sometimes be unexpected delays.

How are your packages sent?

At the Eco Warrior, we firstly reuse boxes from our employees and surrounding businesses, recycling them to give them another life. We also repurpose newspaper, magazines and other packing materials to fill the gaps in your package. We enclose your box with paper tape and send it on its way to you.

Can I track my order?

Yes, when your order has been dispatched, You will receive a confirmation email with a link to our delivery service’s website and a tracking number.

Do you ship to PO boxes or parcel lockers?

Yes, we can 🙂

My tracking says my order has been delivered but my package is missing. What can I do?

We send our packages with Signature on Delivery as the default to ensure it’s made its way to you safely. Some of the smaller packages can be sent without this signature. Missing, stolen or lost packages must be reported to us as soon as possible or within 20 days. Unfortunately, if you opted for Authority to Leave (ATL) and your package is missing or lost, we can not accept liability but we will do our best to work with you to file a claim through our delivery partners.

How long does it take for customer service to reply?

Our customer service team aims to respond within 2-3 business days.

Didn’t find the answer to your question?

Feel free to send us an email!

For general inquiries: info@theecowarrior.eco
For questions about your order: orders@theecowarrior.eco

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